FM / hesk

/var/installatron/installers/hesk

Name	Size	Mode	Actions
2.4.2/	-	0755	rm
2.5.0/	-	0755	rm
2.5.1/	-	0755	rm
2.5.2/	-	0755	rm
2.5.3/	-	0755	rm
2.5.4/	-	0755	rm
2.5.5/	-	0755	rm
2.6.0/	-	0755	rm
2.6.1/	-	0755	rm
2.6.2/	-	0755	rm
2.6.5/	-	0755	rm
2.6.6/	-	0755	rm
2.6.7/	-	0755	rm
2.7.3/	-	0755	rm
2.7.5/	-	0755	rm
2.7.6/	-	0755	rm
2.8.1/	-	0755	rm
2.8.2/	-	0755	rm
2.8.4/	-	0755	rm
2.8.5/	-	0755	rm
3.0.0/	-	0755	rm
3.0.1/	-	0755	rm
3.0.2/	-	0755	rm
3.0.3/	-	0755	rm
3.1.0/	-	0755	rm
3.1.1/	-	0755	rm
3.1.2/	-	0755	rm
3.2.0/	-	0755	rm
3.2.2/	-	0755	rm
3.2.3/	-	0755	rm
3.2.4/	-	0755	rm
3.2.5/	-	0755	rm
3.3.0/	-	0755	rm
3.3.1/	-	0755	rm
3.3.2/	-	0755	rm
3.4.0/	-	0755	rm
3.4.1/	-	0755	rm
3.4.2/	-	0755	rm
3.4.3/	-	0755	rm
3.4.4/	-	0755	rm
3.4.5/	-	0755	rm
3.4.6/	-	0755	rm
3.5.1/	-	0755	rm
3.5.2/	-	0755	rm
3.5.3/	-	0755	rm
3.6.1/	-	0755	rm
3.6.4/	-	0755	rm
3.7.0/	-	0755	rm
3.7.3/	-	0755	rm
3.7.4/	-	0755	rm
3.7.5/	-	0755	rm
3.7.6/	-	0755	rm
3.7.7/	-	0755	rm
3.7.8/	-	0755	rm
3.7.10/	-	0755	rm
3.7.11/	-	0755	rm
icon.png	15896	0644	edit dl rm
icon64.png	2457	0644	edit dl rm
icon175.png	15896	0644	edit dl rm
icon642x.png	5872	0644	edit dl rm
icon1752x.png	71621	0644	edit dl rm
init.xml	4224	0644	edit dl rm
init.xml.cache	8555	0644	edit dl rm
locale_ar.ini	1263	0644	edit dl rm
locale_bn.ini	1263	0644	edit dl rm
locale_bs.ini	1263	0644	edit dl rm
locale_cr.ini	1263	0644	edit dl rm
locale_cs.ini	1263	0644	edit dl rm
locale_da.ini	860	0644	edit dl rm
locale_de.ini	909	0644	edit dl rm
locale_el.ini	1545	0644	edit dl rm
locale_en.ini	1264	0644	edit dl rm
locale_es.ini	911	0644	edit dl rm
locale_et.ini	1176	0644	edit dl rm
locale_fa.ini	1263	0644	edit dl rm
locale_fi.ini	832	0644	edit dl rm
locale_fr.ini	909	0644	edit dl rm
locale_gsw.ini	1263	0644	edit dl rm
locale_hi.ini	1263	0644	edit dl rm
locale_hu.ini	936	0644	edit dl rm
locale_in.ini	864	0644	edit dl rm
locale_is.ini	1263	0644	edit dl rm
locale_it.ini	908	0644	edit dl rm
locale_iw.ini	1263	0644	edit dl rm
locale_ja.ini	1118	0644	edit dl rm
locale_ko.ini	956	0644	edit dl rm
locale_lt.ini	1263	0644	edit dl rm
locale_mk.ini	1263	0644	edit dl rm
locale_ms.ini	1206	0644	edit dl rm
locale_nl.ini	924	0644	edit dl rm
locale_no.ini	816	0644	edit dl rm
locale_pa.ini	1263	0644	edit dl rm
locale_pl.ini	887	0644	edit dl rm
locale_pt.ini	881	0644	edit dl rm
locale_pt_br.ini	881	0644	edit dl rm
locale_ro.ini	1263	0644	edit dl rm
locale_ru.ini	1414	0644	edit dl rm
locale_sk.ini	1263	0644	edit dl rm
locale_sl.ini	1263	0644	edit dl rm
locale_sr.ini	1263	0644	edit dl rm
locale_sv.ini	822	0644	edit dl rm
locale_th.ini	1784	0644	edit dl rm
locale_tl.ini	1008	0644	edit dl rm
locale_tr.ini	1263	0644	edit dl rm
locale_uk.ini	1400	0644	edit dl rm
locale_vi.ini	1094	0644	edit dl rm
locale_zh.ini	1164	0644	edit dl rm
locale_zh_tw.ini	1263	0644	edit dl rm
logo.png	9386	0644	edit dl rm
logo2x.png	23130	0644	edit dl rm
ss1.png	77497	0644	edit dl rm
ss2.png	76269	0644	edit dl rm
ss3.png	56643	0644	edit dl rm
ss4.png	60143	0644	edit dl rm
ss5.png	39578	0644	edit dl rm
ss6.png	43048	0644	edit dl rm
ss7.png	57150	0644	edit dl rm

Edit: /var/installatron/installers/hesk/locale_ro.ini (1263B)

_installer_hesk_title=HESK
_installer_hesk_type=_types_support
_installer_hesk_category=_categories_ecommerceandbusiness
_installer_hesk_description=HESK is a free customer support application. HESK provides a help desk, knowledge base, email-to-ticket support, two-factor authentication, and many customization options. HESK is trusted by thousands of websites for being simple, light-weight and secure.
_installer_hesk_authordescription=Use HESK to set up a web-based customer support portal or an IT help desk to help you create, manage and resolve support tickets. HESK includes everything you need to provide effective customer support at none of the cost:<ul><li>Receive and track customer support requests (support tickets). Organize them into categories, create auto-assign rules, track who is in charge of what ticket, and ensure issues get resolved in time.<li>The built-in Knowledge base can save you precious time by allowing your customers to solve problems themselves by searching for and reading articles, frequently asked questions, and guides.<li>Dozens of customization options and settings, custom fields, custom statuses, canned responses, ticket templates, spam prevention, and multiple languages are available – all free of charge!</ul>

Receive and track customer support requests (support tickets). Organize them into categories, create auto-assign rules, track who is in charge of what ticket, and ensure issues get resolved in time.
The built-in Knowledge base can save you precious time by allowing your customers to solve problems themselves by searching for and reading articles, frequently asked questions, and guides.
Dozens of customization options and settings, custom fields, custom statuses, canned responses, ticket templates, spam prevention, and multiple languages are available – all free of charge!